4.5 stars on 52 reviews
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Dude F. 32 days ago
Verified Purchase
Nice shop, questionable colony condition
In itself a good shop. The ants i ordered came without any type of thermopack and were about three days "late". Until now (1 Month after order) they have not moved much and are still very lethargic, not accepting any food despite of large variety of offered goods and right hum/temp conditions. Lost a good third of the workers and the queen (shipped without any brood or larvae) doesn´t seem to lay any eggs. I will wait and hope.

A fourth star for the friendly customer service answer! Thats a huge plus, i hope he will e-mail me soon
Response from
Hey thanks for your feedback! We stop using thermopack to reduce postage cost and we use a special protective foil instead. I will drop you and email and track back your order and see what I can do to help you out. If shipments are international they can be delayed which is out of our control same goes with UK shipments although this is less likely. If you have any issues I usually recommend contacting us first which we are more than happy to fix I’ll email you shortly. Sorry to here the colony has not laid!