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4.5 stars on 4,445 reviews
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35 days ago
Excellent communication with customers
I made an order in this store. I bought a relatively expensive gas burner and several tourist cutlery of different colors. The cost of this order provided for the shipment of the goods with a track number. But when I made the order, I made a mistake. I did not notice that the cutlery of the same color was not available at that time and still added them to the order. Employees of the store immediately sent me a gas burner with a track number. And about the cutlery store employee named Dasiy offered me several options for solving the problem - replace the color, wait or return money. I chose a color replacement and Dasiy himself made changes to the order, I did not even have to do anything. But that's not all :-)
The cost of cutlery without a burner did not ensure their shipment with a track number. I wrote to Dasiy that it is very inconvenient for me to receive parcels without tracking and he sent my goods with a track number without requiring any additional payment.
Thanks to the Banggood store and thanks Dasiy.
P.S. The order has already been received, he arrived quickly. The product completely corresponds to the description on the store's website and to my expectations.
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