1 star on 2 reviews
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Recardo C. 114 days ago
Terrible company
My shipment have said pending shipment Since December 24th for a item that says in stock I emailed customer service an receive an email back saying it would be shipped an I would have tracking info on the Dec 27th it’s the 28th I still have nothing so the 24 to 48 hours time table they give you is a lie An it still shows pending shipment this company is terrible if it’s even a legitimate company I would give them zero stars if possible but can’t I will contact my bank An have them dispute charge in the morning shop somewhere else people
Response from
Order was received on Sunday 12/24 during closed business hours (our offices are closed on the weekends). We were also closed on 12/25 in celebration of Christmas! Order began processing on 12/26 upon return to business. The package finalized on 12/27, shipped the morning of 12/28 and tracking provided that same afternoon. Therefore your order was still within processing lead time of 24-48 hours due to the weekend and holiday.