4.5 stars on 66 reviews
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Sarj S. 27 days ago
Verified Purchase
Not as described and they don’t read sales note
Put a note to make sure test tube has enough water but arrived bone dry. Purchased queen colony and small brood. Only arrived as a new queen with brood. No colony.
Review Comments
Chris N. 26 days ago
Hello we do read notes and I have read every other note that has been added to the order. We also add water to each test tube before shipment so they can make the journey alive. If there was any issues usually people contact us via email on please contact us hear to discusss further your issue. We don’t saturate test tubes during transport as water can be dislodged from the cotton and drown the colony we had many issues with this so we altered our method. Also we the workers can you specifics colony does not mean workers usually we state the number of workers specifically. Kindest regards
Chris Newman
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