3.5 stars on 11 reviews
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Tracey B. 32 days ago
Verified Purchase
Not impressed
Poor slow service and won't be using again..no email confirmation regarding my order and after really slow delivery only one item was sent instead of two but on its way now.
Response from poochiefashion.co.uk
We do try to send goods out as soon as they are available. An automated order email confirmation was sent upon receipt of order. Goods were posted within 4 working days and received/signed for within 1 day. A shipping email and SMS text were also sent. The lead was missed off the order in error and unfortunately customer had ordered wrong size harness so it will be refunded when returned.
Review Comments
Tracey B. Reviewer 26 days ago
I have to correct you regarding your reply.
An automated order email wasn't sent.
My good were not posted within 4 working days and I had to email as to where they were as it was 6 days in fact.
A shipping email and sms txt wasn't sent either only email from you stating that you was going to send my goods out that day.
I didn't order wrong size harness I got fed up with waiting for the lead which you told me on phone you had another which clearly you didn't.
I've sent back the harness 1st class recorded so I expect a refund on that and on the lead which I haven't been refunded.
Pretty shoddy company
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