fresnorainbowflowers.com
  
1 star on 1 review
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Bustos C. 24 days ago
Horrible place
This place is horrible. DO NOT PLACE AN ORDER HERE. They delivered my order my fiancé placed for my birthday after I had already left work. So I got them the next day. I called them to advise the flowers did not look fresh and that I received them after I had already left. I have heard they do this a lot. They deliver old flowers after the person they’re being delivered to has left. So they blame the customer. When I called I supposedly spoke to the owner who is a female. I advised her of the issues and she immediately got rude. She said they’ll replace them. Which I was happy with but when I asked for the process to know time and if they’ll call me when they get to my place of job to make sure it’s during the time I’m at work. She immediately became rude. She said she cancelled the order. She blamed me for being rude which I was not. She refused to give me her name and all she told me was she is the owner. She hung up on me. I called back I advised her this is not how you treat customers especially as an owner. She just hung up on me again. I continued to call multiple times because I wanted my issues resolved but apparently it will not because she just continued to hang up. DO NOT DO NOT DO NOT place an order here. Support another flower business who deserves people’s business and provides good customer service and doesn’t get upset if a customer calls them to advise an order is not correct.
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