4.5 stars on 40 reviews
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Robin L. 33 days ago
Verified Purchase
Failed Delivery
I have not received the order nor did I receive a confirmation email that my order was placed. Your request email to review my experience is the only contact I have had since I placed the order - not very satisfactory
Response from
Your order was placed two days ago and delivered earlier today. We quote up to five working days you got it in two.
Review Comments
Robin L. Reviewer 32 days ago
Your missing the point, when the order was placed I was advised that a confirmation email would be sent to me - I recd no such confirmation so was not aware of a day/date that the order would be delivered. I found it on my doorstep on Saturday afternoon and while I agree that Saturday's have in the past been the day that Salt was delivered there was no certainty with this order that a Saturday delivery was going to happen. On this occasion the speed of the delivery was good, the uncertainty of whether the order had been confirmed and what day the delivery was going to take place was not. Communication with the customer could have been much better. Thanks
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