2 stars on 187 reviews
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Alanna S. 154 days ago
Don't buy your hardware from here
I ordered a SMOK mod starter kit and was delighted with the mod initially. Shipping was held up a bit but it was due to inclement weather in their area as far as I could tell from the USPS updates. The mod was great but started malfunctioning after 3 weeks and before day 30 it was completely dead. I went on the site to look at submitting for an exchange to see that apparently their site doesn't handle manufacturer's warranty-no big deal. So I went to the manufacturer's site and emailed in to learn that their site states sellers of their product MUST warranty the products and the manufacturer will pay the seller directly for any warranties. They also state to let them know if any seller is not complying with this.
So I am currently going back and forth with them trying to get this issue resolved since apparently Ejuiceconnect is not handling this issue correctly although after reading these reviews it looks like that is a recurring issue and must be the reason for their too-good-to-be-true low pricing.
Review Comments
Alikat R. 6 days ago
I am having same issue can not get a reply to any email.. does anyone have a phone number for these losers???
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John G. 41 days ago
I should read the reviews before ordering from this site. 🤦‍♂️😢
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Daniel G. 50 days ago
Did. Your issue get. Resolved?
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