4.5 stars on 1,391 reviews
Site Reviews Products Questions About
Anonymous 134 days ago
Verified Purchase
No return label was available and there was a restock fee that the site never mentions. I just returned the wrong size mat yesteday and had to pay out of pocket for the return and will lose money on the restock fee. I had interested to re order a smaller size, once the original mat was reimbursed me.
Response from
Thanks for writing us (though we wish we knew who you are so we could help you more directly)! Some of our mats that are manufactured to order (ie, not inventoried and ready to ship out) may have a restocking fee associated with them, though if a customer is interested in another product we can often work with them to get this reduced or waived. Feel free to contact us directly so that we can better understand the full situation and find a way to help you out. Thanks!