3.5 stars on 17 reviews
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Myra M. 144 days ago
Verified Purchase
Worst quality clothing and bad customer service
So I saw these jeans on @lilac.shade and thought they were so cute I just had to have them. As you can see they were not cheap. First of all, it took over a month to get any shipping confirmation. Then when I finally received the order the quality was ridiculous, so cheap! The t shirt is nothing like the photo, the jeans are poorly made, the stitching is coming apart, the hole where the button goes in was sewn shut, they are clearly defected! The bottoms are all scuffed up. Just horrible! I'm so disappointed. And now they won't reply to my emails. I want to give them back their cheap clothing and get a refund. There is no customer service number either, go figure. Smh 😡🚨🚨DO YOUR SELF A FAVOR!!! SAVE YOUR MONEY!!!! DO NOT BUY/ORDER ANYTHING FROM @lilac.shade @shoplilacshade @shoplilacshade @lilac.shade @lilac.shade @shoplilacshade @shoplilacshade @shoplilacshade @lilac.shade @shoplilacshade @lilac.shade @lilac.shade 🚨🚨
Response from
Hi. Myra. We have received your emails and have been in communication with you regarding your issue. We have accepted your return in this matter and accept your requests to a refund. We again apologize for the issue and are greatly happy that we were able to rectify. Thanks for your feedback.