4 stars on 283 reviews
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Anonymous 145 days ago
Verified Purchase
Don't use if you live in COLD part of the country
I chose this company to pickup a queen size mattress due to their high reviews online. I was disappointed in their reliability, as it took 1 week after the originally scheduled date to pickup this mattress. Due to the legal text in the agreement, no refunds are offered for these delays (during which I made sure to keep my mattress dry, since it was already outside for the initial pickup date, so as not to incur more $$$ fees)

I don't recommend using this company if you live somewhere that snow and cold weather occur. They appear to be based in the southern U.S., and have no idea how to schedule around inclement weather (snow storms). Also, their equipment (a pickup truck) is not maintained well, and continued to breakdown in the cold weather, causing more delays.