badassfactory.com
  
3.5 stars on 61 reviews
Reviews Questions About
Urban P. 152 days ago
Bad service, will not recommend to anybody.
Not impressed at all by the service received. Over promise and under deliver. Ordered an item 24 Oct 2017 and only received on 15 Jan 2018. This is not even the best of the story. I ordered a skull bracelet instead what do I receive?? I sweater with images of monkeys on maybe worth $10. On inquiring what rectification action are going to be taken from BAF I get informed they will refund me. Judging on how long I waited for my item I will most probably if I am lucky receive my refund by Jan 2019. Will not recommend this company to anybody or advise anybody to do business with them. Thank you Luis Rodrigues
Helpful0
Response from badassfactory.com
With us if you are not happy you are refund
We leave below all the order details
You refunded $24.95 USD on the Visa ending in 4691.
Transaction details from the payment gateway

Order
#1480
Card details
Visa •••• •••• •••• 4691
Refunded by
LUIS RODRIGUES
Authorization key
re_1BkfVXFZt1UlFp1c7Ql59pyJ
Message
Transaction approved
Amount
$24.95
Refunded items

1 × Gothic Skull Cuff Bangle Leather Bracelet896497-14k-gold-plated

Gateway
Stripe
Status
success
Type
refund
Created
Jan 15, 2018, 10:28PM
Refund reason
Badassfactory bracelet refund 15.01.2018

#1480
October 24, 2017 at 8:17pm
Print order
More actions
Order details
Fulfilled

From Online Store
Fulfilled
Product image 110806553 thumb
Gothic Skull Cuff Bangle Leather Bracelet

SKU : 896497-14k-gold-plated
$24.95 × 1 $24.95
Note
Subtotal $24.95
Shipping
Shipping
0.1 kg

$0.00
Tax $0.00
Total $24.95
Paid by customer $24.95
Refunded -$24.95
Net Payment $0.00
Order was refunded
Refund reason:

Badassfactory bracelet refund 15.01.2018

The refund is done refund 15.01.2018
#1480 You refunded $24.95 USD on the Visa ending in 4691.
Order was refunded: Badassfactory bracelet refund 15.01.2018 #1480 October 24, 2017 at 8:17pm

Mr. Lionel Needham thank you very much for your feedback. This will help us to improve our service. The refund is done and we can prove it. We keep it all the transactions. You receive your money and don't lost anything. We are sorry for what happens with your order. Mr. Lionel Needham Have an Amazing Day and all the best for you and your family.

Luis Rodrigues