2.5 stars on 21 reviews
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Zdravka M. 170 days ago
DO NOT USE this company
DO NOT use this online store. We ordered a dressing table for my daughter on 4 December and did not receive it for Christmas. We are still waiting to hear back from them as they have not responded to us despite three emails. There is no phone number do you are unable to call them. The worse thing is they debited the credit card on the 5 December and now we have to lodge a dispute with our bank. A very shonky company please do not use!!!
Response from
Hi there,
I’ve had a look and can see only one customer who ordered a dressing table and mattress topper (which we sent immediately) on the 4/12 , so I’m guessing that was you? If yes, you have acknowledged that you’ve received our email letting you know we were out of stock on this product. We asked if you’d prefer to have it sent now that it’s in stock or whether you’d prefer a refund; however, you have not yet let us know your preference. I’ll email you again now to follow-up. Thanks.