They took my money and did not deliver
Response from theheadspace.net
You ordered a back order item and should not be expecting your order by now. You never pressed “add to cart”, you pressed “available on backorder”, after which you were informed twice of the shipping time before check out was complete.
As for contacting us, you have not. Contact email@example.com which is listed on all order confirmation and our contact page. It’s the only email listed, and all emails are always responded to within 24 business hours without fail.