4 stars on 590 reviews
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Teresa Y. 139 days ago
Verified Purchase
Overnight delivery that never was
I decided to order a meal for my friend who was not feeling well. I wanted the meal delivered the next day and paid for overnight delivery. However this was not to be as there was mishandling of the package. The package moved back and forth between handlers to the point I contemplated canceling the order all together. It did not help that customer service were very slow in their response to my inquiries. The meal was finally delivered three days later. I was refunded for my shipping cost but still remain very disappointed how this situation was handled altogether. A meal that was supposed to be meaningful and thoughtful fell short because of mishandling.