3.5 stars on 68 reviews
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Shawn W. 173 days ago
Verified Purchase
Poor customer service
Pretty disappointed in this company. I placed my order on October 14th. Never heard anything any status wasn’t updates as of Oct 22nd, so I reached out to the company. On October 28th I was told it had shipped and I would receive an email with tracking info shortly. ONE week later, I get an email with tracking info. It is November 3rd and the tracking info STILL says that USPS has not received the item from onepethub. I was planning on ordering two more as Christmas presents but this company is very poorly run with awful communication. I would not waste my time or money again.