astridsembroidery.com
  
4.5 stars on 36 reviews
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Marc C. 30 days ago
Verified Purchase
Excellent Service, Recommended. [Updated Review]
UPDATE: The seller responded FAST and shipped me a corrected hat. Awesome service, highly recommended.
ORIGINAL REVIEW: The hat I ordered was nice however the colors indicated were not used. I indicated black on black lettering for the back of the hat and received a light gray on black.
Helpful0
Response from astridsembroidery.com
Hi Marc,

We sincerely apologize for the color swap on the back of your hat. My wife made an assumption that because the front was gray and because we have had none one else order "black on black", except as as mistake, she made the change to match the front of your cap. That was obviously not your intent and it was a poor assumption on our part and she should have given you a call to confirm that choice of color first. Your replacement hat will be sent out in the next day or two. We apologize for that mistake and hope you will re-review us when you receive your replacement.

73 de Todd WM8C