4.5 stars on 69 reviews
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Katherine B. 30 days ago
Verified Purchase
Shipping Screw UP/ super long processing time.
My package has yet to arrive, but I wanted to leave this review because of just how disappointed I am in my whole experience. I purchased a jersey for my father so that he could wear it on opening day for the mariner's. Which is March 26th. I even paid for expedited 2nd day shipping so that it would get here on time. This purchase rang up to at least $450. The order was placed on March 14th. It took 6 days for the order to be processed (there was nothing on the site that said that the processing time would be that long.) When I started to track my packaged I noticed that it was being ship via ground shipping. I called into sportsworldchicago and they told me there was nothing they could do other then give me 10% back and refund the shipping. My customer service agent was very nice and he apologized but I'm super disappointed. Obviously people make mistakes but now my package is going to be here late and my dad won't have his jersey to wear on opening game day. He's been eagerly waiting for this package and I'm going to have to disappoint him. Fedex says there's no way to get the package here faster. Perhaps in the future if this kind of mistake happens you should reprocess an order (expedite it) then have it overnighted. If the package hand't taken so long to be processed it could have been here by opening day even with ground shipping. Overall this has been a really disappointing experience.