4 stars on 4,498 reviews
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Frustrated C. 12 days ago
Verified Purchase
The worst company ever!
I ordered a battery for next day delivery. Battery Depot charged my credit card the same day as the order but did NOT ship the battery until the next day. I tried calling them, left messages, tried using their Online Chat and was never able to talk to anyone. I left a message that said if the battery did NOT ship for a next day delivery, to cancel my order. I received an email from Battery Depot saying they would cancel my order and credit my card back. Several hours later I received another email saying the battery shipped. I don't understand how a company can tell me they are cancelling my order and will credit my account, THEN they go ahead and ship my battery a day late. They shipped the battery the same day i was supposed to receive the battery. They said they would credit my card back except for the $30 fee for shipping batteries. I said this was not acceptable since they did not give me what i paid for. The battery was sent back and I HAVE NOT RECEIVED A PENNY BACK FROM THEM. THEY KEPT ALL OF MY MONEY AND WILL NOT RETURN ANY EMAILS. THIS COMPANY MUST BE A SCAM. THEY HAVE THE BATTERY BACK AND WILL NOT CREDIT ANY OF MY MONEY BACK. IF YOU HAVE NEXT DAY DELIVERY ON YOUR WEB SITE, YOU SHOULD BE ABLE TO MEET THOSE NEEDS. DO NOT USE THIS COMPANY.