4 stars on 10 reviews
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Dvj S. 16 days ago
Problem with the files.
Hi.. I'm not able to unzip some of the zipped files after downloading DXV MOV and Photojpeg MOV content. and also some of the mp4 files are showing error while converting in to DXV.
it's showing decompression failed in the downloads.
screenshots attached for the reference.

Response from
Hi, thank you for your review!

If you are on a Mac, please either try a different program than the default "Archive Utility" app to extract the archives or try extracting the pack on a PC instead. If the problem persists, let us know and we can send you the loops directly.

Regarding DXV, it's best to simply download the DXV versions directly from our website. These are provided for almost all of the loops. Only a few very old packs don't have DXV support yet, but we're in the process of updating those. No need to convert them yourself. If you for some reason wish to convert loops, use the PhotoJPEG or PNG versions as input, since the H264 files are heavily compressed for playback speed and are not recommended to use as input for file conversion.

Thank you again for your review and please let us know if you experience any other problems.