downlitebedding.com
  
4 stars on 298 reviews
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Jeff C. 18 days ago
Verified Purchase
Return Policy Makes it Cost Prohibitive
Pillows can be a tricky thing which is why I'm giving two stars instead of one. I bought 2 king sized pillows (5/95 down), but they didn't work for me. I could feel and hear the hard portions of the down feathers crackling under my head. I paid $90 but chose to return them. Their return policy is that the buyer pays for return shipping and handling. So $38 in return shipping costs I'm now waiting for a refund on my $90 purchase. I would have chosen a different pillow style and remained a customer if they had paid for return shipping. It's too risky to buy pillows in this manner.
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Stefan H. Site Owner 16 days ago
Hello
We apologize for your dissatisfaction with your purchase, please contact us and we will try to help you 1-513-229-6327
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