4 stars on 224 reviews
Reviews Questions About
Sandra A. 133 days ago
Verified Purchase
No stars and no customer service if you need help.
No stars and no customer service. Still have not received my order from Han 20, 2017. When inquire just get tracking info that showed it shipped Fed Ex to Illinois when I live in Washington state. Reshipped and still don’t have it. I asked for my $6.99 shipping charges to be waived due to my inconvenience and was ignored and sent tracking again. No one to speak with if there are any problems only email and no customer service there. Only one option for shipping is Fed Ex which is fine except they don’t tell you that your order will not be shipped to your home, but only to your post office. If you have a PO box and no postal delivery to your home by the post office - this creates a problem. Once Blackbelt shop ships your order they don’t seem to care if it ever gets to the customer.