4 stars on 234 reviews
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Rony M. 35 days ago
Verified Purchase
Not happy with advertised delivery times
I ordered some Hafele parts and paid for rush delivery. My package arrived... partially, the other packages are not delivered until the 22nd of March a day after the "3 day delivery" I had paid for and it will not be delivered until later in the day as Fedex usually do. Now I have an angry customer and a cabinet templating delayed because we're missing these important pieces to complete my cabinet build and installation. If I would have known that the "3 day delivery" was not actually that, I could have told the customer it would take a week or more so I could manage their expectations. Instead I have an unsatisfied customer who was paying for a rush job, I keep putting my foot in my mouth and every day that goes by without having the parts to complete the project I keep losing money. Very unsatisfied with my first purchase.