5 stars on 17 reviews
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Allisun S. 162 days ago
Surpassed My Greatest Expectations
This was by far the most touching experience I have ever had purchasing pretty much anything ever. I sent out a quote request through Yelp to more than 20 jewelers, on the day before my daughter’s Sweet 16 Birthday, hoping and praying that someone would be able to help me. I needed to get her a 14 karat gold locket with a chain, engraved, within 24 hours. I thought for sure this would not be possible. Within 5 minutes, Shay (the owner) of Diamond Collection & Company called me and put my heart at ease. He assured me that it could be done and that he was willing to help me. I described exactly what I wanted and he was able to create it, surpassing my hopes entirely. Not only did he create a gorgeous and perfect locket for my daughter, but he also made a beautiful little picture frame and clear cover to go over the picture inside! The engraving was beautiful and it had a unique, custom look and feel, so much more delicate and personal than the lockets I found at a few of the other retail jewelers in the malls. And the price was half the amount they were charging. I was shocked at first and felt a little bit unsure that this could be a legit situation. But I felt reassured by Shay’s sweetness and seeming trustworthiness. He sent me pictures at every step of the way, as he stayed up very late working on my piece to have it ready for me the next day. When I came to pick it up the next day, before my daughter’s dinner celebration, he brought it down to me and brought with him a delicious pineapple and coconut juice that was just what I needed, after a long and stressful day. And when he handed me the locket, in a beautiful blue leather box complete with a gift bag, I couldn’t believe it. I was so grateful. And most of all, I appreciated his huge heartedness and honesty. There are few people that are willing to go out of their way like Shay did for me, for such little in return. There is no way he made any money from this deal. It truly was a gift to me. Thank you Shay from someone who was deeply touched by your spirit and generosity today.
Response from
Thank you for your kind words! It was a true pleasure serving you and be a part of your daughter's sweet 16 celebration! Always here for all your jewelry needs and very happy that our work exceeded your expectations! Means the world to us, our clients are the force behind us and we always try to give our very best to each and every client no matter the size of their invoice. Wishing you many years of happy occasions in your life!