3.5 stars on 14 reviews
Reviews Questions About
Earl M. 17 days ago
Verified Purchase
Careful buying from Canada
The transaction was good, but I was hit with an additional $115 CAD charge for UPS and duty or whatever. You should advise your customers from Canada that there might be additional charges upon delivery.
Response from
Dear Customer,

I apologize for any inconvenience, please review our page as well as the checkout pages indicating the shipping details:

Shipping to Canada:
We currently ship UPS Standard to Canada (5-9 Business Days) and UPS Worldwide Saver (1 Business Day Delivery), please choose these 2 option at the shopping cart page for your shipping rate.

Please note: Brokerage, taxes, and duties may be required and will be responsible by the recipient of the package.

As this is a fee that the government of Canada collects, we have no control of adjusting this fee. I will have this emphasized on our checkout page more clearly now.

Sorry about any inconvenience,