2 stars on 1,543 reviews
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Julia T. 316 days ago
Verified Purchase
Poor customer service
I was sent an email to confirm my shipment, and was told I could track my shipment. The problem was no tracking number or carrier information was provided. There were instructions to message through Messenger. I sent the message requesting tracking information and did receive a response by the next day. I attempted to track my shipment but the response that I got to my tracking number was "not found". I messaged again to let someone know the results of my tracking, and a day later got an identical response as my previous one on messenger!