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Glen P. 140 days ago
Verified Purchase
Incorrect battery shipped
My original order for a battery for a dell 5755 was sent to me with an incorrect battery. Review of my invoice showed that I ordered the correct battery however I was required to take pictures of the box pictures of the batteries and jump through several other hoops to prove that the incorrect battery was sent. This was not a pleasant experience however once the fax had been established I will submit that issue was rectified within 72 hours. To those ends I appreciate the very prompt response for this problem.