4.5 stars on 360 reviews
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Don B. 150 days ago
Verified Purchase
Good response to help get going and the followup
There was some regarding how to download, but a query back to support resolved that. A couple of other cockpit errors on my part due to lack of clear instructions were also resolved after some time and trial and error, but once it was installed I find everything to be as good as if it had come installed on the computer when I bought it. (If only Microsoft was as helpful). Also in their favor, my account was not hit with the charge until after they reached me by phone to insure it was up and running and I was totally satisfied. GOOD PUBLIC RELATIONS and very return business comfort for me. The only problem was the lack of easily understood instructions for downloading and installing. Otherwise it would have been a 5 star rating.
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Thank you so much for your feedback! We're always looking to improve!