3 stars on 175 reviews
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Scott S. 147 days ago
Verified Purchase
Shipping shock!
Not unhappy with the actual product purchased and not unhappy with the response when I had to inquire where my purchase was. However, I should not have had to ask. It was a Facebook purchase with a free shipping offer at a good price for something I was very interested in. I think there may have been better options available but it wasn't obvious or I was offered to take a better look at better or upgraded products. I purchased quickly enough. My inquiry was a week or so after ordering and still hadn't received the product and the tracking number had no information yet. The timely answer from customer service was that the item was likely being shipped from China and could take up to 60 days from the order date. Finding this out 7 days after ordering, free shipping or not is unacceptable. Will it have affected my choice to order? I don't know. I didn't get the choice. But now I have a choice not to order from here again.