BAD wont let you cancel !!!
Response from driversupport.com
Rob, Please provide your email address or a Reference Number so that I can find your account with us and help you further. You can easily cancel anytime by clicking View My Account at the bottom left corner of the Driver Support software. A browser window (userportal.driversupport.com) will appear with your account information, click Subscriptions & Billing, click Cancel Subscription. Alternatively, as a subscribed customer you have access to unlimited tech support at no additional costs and we can help you fix any issue you may have, please call (888)986-8369.