3 stars on 488 reviews
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142 days ago
Terrible customer service
The tv service works fine. I actually like the service.
However the customer service is the worst I have ever experienced. It is beyond terrible.
It takes over 12 hours for someone to respond to your emails and when they do limited help or explanation is provided.
Now, the remote for my box has broken after only 4 months of use and I’m told if I want it replaced I have to buy a new one.
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