3.5 stars on 359 reviews
Site Reviews Products Questions About
Anita K. 13 days ago
Nice product, terrible customer service.
I ordered two items at the same time. The tracking system wasn't working and so I wrote in eight weeks after my international order (which should take 3-4 weeks) I asking when my items would be expected to arrive. I received an email from a rep saying sorry that the tracking wasn't working and that they would "re-send" my order. I finally received 1/2 of my order but am still missing the other half. I have left a voicemail and sent several emails since, but have received no response. The product that did finally arrive was nice and of decent quality, so I gave 2 stars, but the service so far has been horrendous.