4.5 stars on 1,392 reviews
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Terry M. 259 days ago
Verified Purchase
Great customer service!
When I ordered my floor online I had no prior dealings with this company. I ordered what I thought I wanted, but they emailed to make sure I had thoroughly considered all possible options. I ultimately went with the original choice, but then it turns out the one I wanted didn't have the matching edges I needed in the same color. They called to see what other option I might want and offered a similar color. I thought I was ordering the alternate color for both the tiles and the edges, but it turns out they sent the first choice for tiles and the alternate choice for edges! At first it wasn't what I originally wanted, but after trying it in the room, it looks great and even offers a bit of definition. All in all - a great experience!!