Response from shop.baelwellness.com
As explained, we offer various promotions time-on-time like any other brand or retailers. When you purchased your combo, the promotion was NOT active. You yourself realized in our conversation that it was your mistake, despite of that, we shipped you another bag completely free.
The cost of bag is mere $2, we shipped you the bag despite your purchase was not eligible to keep you happy. We really would appreciate if you be fair in your review.
We can publish our communication if anybody is in doubt.