2 stars on 186 reviews
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Alikat R. 5 days ago
Bought Smok Tpriv kit for my daughter for Christmas..gave to her on Dec 25, 2017. It worked great for about 6 wks then started malfunctioning. ATTEMPTED the first email at that time and had no reply so contacted SMOKTECH and sent all nec info and they contacted me back saying the seller HAD to warranty their product then they reimburse the seller.. SINCE I HAVE SENT 3 more emails to this company WITH ABSOLUTELY NO RETURN CORRESPONDENCE!! MAYBE they are trying to let the warranty expire before they communicate??? THIS IS THE WORST COMPANY I HAVE EVER DEALT WITH ON THE INTERNET!! IF I DO NOT HEAR BACK AND RESOLVE THIS ISSUE WITH AN EXCHANGE...they will definately being getting different correspondence from MY REPRESENTATIVES!! Its UNREAL THE NEGATIVE REVIEWS THEY HAVE!! I WAS truly looking forward to continuing business BUT NOT LIKE THIS!!!!