4 stars on 5,867 reviews
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Anonymous 517 days ago
Verified Purchase
Unsatisfactory review.
In early Dec.'16 I ordered a computer battery, with high shipping cost. I had ordered the wrong one and my fault. When I tried to phone to find out what to do it took days to actually speak to someone. They have recorded messages that tell you to find that info online. When I finally got the correct procedures to follow I sent the battery back (more postage). Online they state that you can exchange with credit going back to you, but in order to do this you must order a new one from them. I ordered the correct battery, also with high shipping cost. So far it has been one month and I have not received credit for the returned battery. I've sent emails and voicemails. No one is present at their phone number, and they state you should go online and send a email or live chat. No one has been on live chat either.
I will NEVER do business with this company again.