4.5 stars on 129 reviews
Site Reviews Products Questions About
Jaime W. 25 days ago
Customer service is solid!
At first I couldn't believe I was getting a version of Office for under $200- but it's legitimate.
I incidentally ordered the PC version instead of the Mac- I called customer service and they exchanged programs without any fuss at all. A real human being answered the phone and dealt with me directly.
Upon trying to install the new program, there was some kind of technical issue. This time I used the email address for tech support. Ram and I spent some time trouble shooting the problem but we were eventually able to get all of the working pieces in their right places using any desk to communicate and navigate the problem.
It's too bad this kind of customer service isn't as common when dealing with other companies- though the problem itself was rather frustrating, the end result was a pleasant experience.
I'd recommend the company to other people in a heartbeat.