5 stars on 14 reviews
Reviews Questions About
Jeff R. 32 days ago
Verified Purchase
Good product, bad customer service and site glitch
The product was good, but the site charged me ~8$ for shipping after I picked the free option. This increased the price of what I bought by about 25%, and I probably would have not bought such a large size if that were the case. Immediately after this happened, I used the site to contact their customer support, but never heard anything from them - instead, I just got a notification that it shipped.

update: Within about 8 hours of leaving this update, they refunded the cost of shipping. Excellent response - the problem with my initial attempt to contact them might just have been their website
Response from
Hey Jeff, we just noticed your review and we are all scratching our heads trying to figure out what happened! How did you try to contact us? There is a problem somewhere in the communication line that we need to fix!
Review Comments
Jeff R. Reviewer 32 days ago
Hi, thanks for the response. I tried to contact you using the form on your website at
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