3.5 stars on 3 reviews
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Ron K. 102 days ago
Unreliable and garbage product
Product is garbage. I cannot say this enough.
Customer service is a joke.
The product failed within a week of receiving it.
I contacted the company and received no return correspondence. After several months someone finally responded to my Facebook message. I was instructed to send them a video of the product in use which I did. I was then told that I would be contacted by supervisor. Shortly there after I was blocked from their Facebook site. Made many many a times over the course of the year to either return the product or have them fix the problem. To this day I have a $500 paperweight. Do not trust this company or their products which they do not stand behind . If there was any other way that I could tell the world how unreliable this company is I would do so. Stay away from hero audio