Regan V. 16 days ago
Galaxy B. Site Owner Today
Dear Regan, on behalf of Galaxy Buy and our Customer Service Team, we apologize for your unpleasant experience on your purchase with us.
However upon your valuable feedback, I investigated your concern and discovered that our courier had a missed delivery on their first attempt. We are unsure why he has not left a delivery card as per our request, but they are obliged to leave a missed delivery card for our customers.
We also discovered that your order was delivered two days after the missed delivery; while we take into sincere consideration your review and your point, we advise all customers to monitor their items through the link provided whilst in transit, to avoid such missed deliveries.