skymall.com
  
2.5 stars on 127 reviews
Site Reviews Products Questions About
Anonymous 287 days ago
Verified Purchase
SkyMall.com
I am not impressed. First, I did not receive a on-line receipt after ordering a product. It did come to my address in a timely manner. However, recipient of gift did not want the product.

When the product arrived, there was no instructions on how to return the product if needed.

I have been trying to get information on how to return the product since December 28. I have contact the customer service area via email and phone four times (Writing this on January 8) and I still have no instructions as to how to return the product after being told by customer service that they would get back to me with a "return authorization" early in the week of January 1.

Very frustrated by the lack of customer service.
Helpful0