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Timothy M. 359 days ago
Verified Purchase
I hope you are good.
I ordered a guitar on May 29th. It is June 27th and it still has not been shipped to me. When I ordered it you said it would ship in 5 to 15 days. Maybe a custom guitar takes longer. I don't know.
Response from
Hi Timothy,

That is correct. The page from which you purchased shows a custom build time of 10-21 days, followed by the 5-15 business days for shipping.

If you check your tracking you will see your package is on the way and will more than likely be there within a week.

Sorry for any confusion and we apologize for the delay.

Thank you for your patience,