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Yvonne E. 14 days ago
Verified Purchase
Terrible experience
Ordered a 4'x16'x11. 6 days later I had not heard about delivery so emailed (there is no phone contact on their website) to inquire and received a response that the order was being packed up to ship. The next day I received an email saying "unfortunately there would be an extra $200.00 shipping charge" so I could cancel the order due to this so I did cancel it. I immediately ordered from another company as we were now behind schedule planting due to a week had passed. Later that day I received an email saying "they would absorb the shipping" but it was too late as I'd order elsewhere. There is no way to track an order and no contact to call - only email. The good things that can be said is they were apologetic and did issue credit back to my card in 3 days.