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4.5 stars on 1,835 reviews
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30 days ago
Very good prices and excellent customer service
I joined Banggood at the beginning of this year (2017) and I've made a lot of orders since then. The prices are really competitive for most products and they also have some time/quantity limited unbeatable deals on some of their products from time to time.
Customer service is superb, both before sales and after sales. They answer in a very short time and, excluding a couple of times which took a little more time, problems get solved really fast. If I had to criticize something that would be the IT support because you can't deal directly with IT people so it takes more time to get a solution.
All my orders have been dispatched the same day or the next day I've made them (I have always order products in stock) and they have been delivered in a very short time (with a couple of exceptions which I believe my postal office was the culprit).
The times I've been refunded, the refund was done also very fast (I've always used PayPal, don't know if it would be the same with other methods).
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