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Brian B. 8 days ago
Verified Purchase
Licenses Not Showing Up In Microsoft Account
My Microsoft account does not recognize that the 3 licenses purchased exist, so I am unable to manage the licenses. It took 3 downloads and installation attempts to get Office to work on my new Windows 10 PC. I am unable to tell if Microsoft thinks all 3 licenses have been used even though I have only installed on 1 PC. Your support has been working the problem, but have not solved it yet.