3.5 stars on 8 reviews
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Natalie P. 20 days ago
Verified Purchase
Good customer service!
I ordered for the first time with Littleshoppers last week when I saw a special deal on cloth nappies online. I clearly wasn't the only one because they sold out before they could fill my order. Nevertheless, I appreciated a personal phone call to let me know of my order status and was offered two alternatives to apologize for the inconvenience. Yet to receive my products but definitely impressed by the quality customer service.
Response from
Hi Natalie firstly thank you so much for taking the time to give us your feedback. Our family business values all of our customers feedback so thank you. As co-owner of the business with my mum we are both sincerely sorry for this inconvenience and please know that this wasn't in our control. We sell our products in many ways and this sale went viral overnight therefore not giving us the chance to update our quantities so some of our customer unfortunately did miss out. We have however rung them all and offer you an amazing deal for other products to help overcome this inconvenience and disappointment. So thank you for taking us up on the alternatives we offered you. I am sure you are going to love our Luvme eco baby products and thank you for your feedback regarding our customer service I will be sure to share this with my family. Kind regards Kendall co-founder LittleShoppers & Luvme & ECO Mum to 3 beautiful girls x