Response from ponycyclestore.com
Dear Linda Thomas,
We sincerely apologize for any inconvenience, I see that your order was refunded on 3/30/2018. As for the second shipment, would you let us know which item was shipped wrong to you? Please feel free to call us at 888-286-2347 if you need further assistance. Our manager, Harry will also be following up with you to make sure everything had been taken care of.
Please accept our deepest apologies in regards to the issue that this has caused you,