4.5 stars on 1,595 reviews
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Marc J. 25 days ago
Verified Purchase
Good prices, bad customer support.
I've purchased many items from this site through the years, Great Pricing definatly, only reason I have 4 instead of five Stars is I had a issue with a Voopoo Drag 157W and needed to return it, but the agent handling my case was definitely not doing his job and made the whole exchange a very uncomfortable experience. Customer service should not be such a hassle, but I was assured that rep is not with that dept. And my exchange was made although after all I dealt with it would have been nice to receive something extra with my order for doing without my drag that I received dead on arrival. Not begging for freebees but some juice, stickers something or anything for the month and a half it took to get my device would have been nice. I've spent a lot here after that I'm still buying a few things here but have went with a vendor for my big orders because of my disappointment with no so much as a sticker and a apology. Sorry for the rant but customer service should be a priority. Now after thinking about how hard it was to get my return processed and treated like a customer not ignored so rudely I'm removing another star.