3 stars on 153 reviews
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Kirk P. 10 days ago
Verified Purchase
Great customer service!
I bought an SRV number one Strat last month and I was sooo excited to get it. Well when it came in the excitement vanished faster than the guitar shipped. I messaged Randal and promptly replied. We work on a solution but it just wasn’t enough to cover my dismay. I let him know that and in an even more professional reply Randal had another solution within minutes. Randal promptly implemented the solution and all is well in the world! My only advise to Randal is start building this version with an actual working term not a hardtail. Maybe then I’ll buy another.

Thank you Randal for your great customer service.