2.5 stars on 21 reviews
Reviews Questions About
AmLooking G. 160 days ago
No communication
I ordered a spray tan machine on the 19/11. Money came out straight away from credit card. I’ve sent Two inquiries through the website one a month later asking for a estimate date of arrival and a again a few weeks later. I also tried directly emailing the company though the email address noted on the page and it bounced back to me.
I’ve checked my junk box regularly and haven’t had a reply.
I have lost hundreds of dollars worth of business.
I would love a refund as I have had to purchase a new machine else where which arrived in 3 days or date of arrival so I can organise to sell it once it has arrived
Response from
Hi there,
That’s no good to hear - please let me know your order number and I will let you know what’s going on :-).
Also, it sounds like you’re having trouble emailing us. I’m guessing you have a Hotmail/Live mail account? If yes, we have had serious issues with those accounts bouncing back. Please try to use a different email address as Microsoft haven’t been able to fix the Hotmail/Live email issue for us yet, sorry.